Action required

Updates to MYOB's payment methods

Hi there,

We’re in the process of updating our back-end systems, and we want to let you know about changes that will affect how you manage your MYOB payments.

Please review the information below and take any necessary actions to prepare. These changes will take effect as of your next scheduled invoice.

Upcoming changes

Bank Account Change

Your next invoice will include new bank account details, which you should use for future MYOB payments.

Action Required: Update your payment details to the new bank account to avoid payment issues.

BPAY Biller Code and Customer Reference Number (CRN) Change

MYOB's BPAY Biller Code and CRN are changing. The new BPAY Biller Code and CRN will appear on your next invoice.

Action Required: If you use BPAY to make payments, update the Biller Code and CRN with the new details included in your invoice.

Changes to invoice communications

All invoices (subscriptions and any consulting services) will now be sent to both your primary and billing contacts.

No action required

We're here to help

If you have any questions or need further assistance, please reach out to our team at payglobalsupport@myob.com.