Solution Consulting Updates

Keep up to date on the latest announcements from Solution Consulting

March Updates

MYOB Acumatica Autumn Release 

We are still working on BAU for our upcoming snapshot release. Furthermore, we have started work on enhancement requests and new features, but the majority will be configured after we have a stable release (end of March 2025). As always, if there’s any enhancements you’d like to see included, please email us at demoengineering@myob.com. 

 

Consensus 

We have added exciting new video content for our ISVs ProSpend (AP Automation) and Velixo (Payroll Pack). Search for either ProSpend or Velixo to see them appear. 

Product 

Title  

Included in DemoBoard 

MYOB Acumatica 

Velixo - Payroll Pack 2025 

Single Video 

MYOB Acumatica 

ProSpend - AP Automation 

ProSpend - Introduction 

MYOB Acumatica 

ProSpend - API Guide 

ProSpend - Introduction 

MYOB Acumatica 

ProSpend - Expense Management 

ProSpend - Introduction 

MYOB Acumatica 

ProSpend - Virtual Cards 

ProSpend - Introduction 

This month we’ve had some success with the Mail Merge functionality in Consensus. This is a powerful feature that can help you reach many prospects at once.  

What do you do if you need to send the same demo to 50 different prospects at 25 different companies, and don't want to create a new DemoBoard for each and every one? That is a great opportunity to use the mail merge functionality. Mail Merge is available for both Sales and Marketing licenses, and integrates with many marketing tools (and even Excel). Read more about it here. 

As always, any Consensus Requests/Assistance/Feedback, please email us at consensusteam@myob.com  

 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information"). 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com 

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required. 

Direct Services for Acumatica, Acumatica Payroll and Acumatica - Workforce Management, please contact your Channel Sales Manager.

2025
March

Demo Engineering 

MYOB Acumatica Autumn Release 

We are still working on BAU for our upcoming snapshot release. Furthermore, we have started work on enhancement requests and new features, but the majority will be configured after we have a stable release (end of March 2025). As always, if there’s any enhancements you’d like to see included, please email us at demoengineering@myob.com. 

 

Consensus 

We have added exciting new video content for our ISVs ProSpend (AP Automation) and Velixo (Payroll Pack). Search for either ProSpend or Velixo to see them appear. 

Product 

Title  

Included in DemoBoard 

MYOB Acumatica 

Velixo - Payroll Pack 2025 

Single Video 

MYOB Acumatica 

ProSpend - AP Automation 

ProSpend - Introduction 

MYOB Acumatica 

ProSpend - API Guide 

ProSpend - Introduction 

MYOB Acumatica 

ProSpend - Expense Management 

ProSpend - Introduction 

MYOB Acumatica 

ProSpend - Virtual Cards 

ProSpend - Introduction 

This month we’ve had some success with the Mail Merge functionality in Consensus. This is a powerful feature that can help you reach many prospects at once.  

What do you do if you need to send the same demo to 50 different prospects at 25 different companies, and don't want to create a new DemoBoard for each and every one? That is a great opportunity to use the mail merge functionality. Mail Merge is available for both Sales and Marketing licenses, and integrates with many marketing tools (and even Excel). Read more about it here. 

As always, any Consensus Requests/Assistance/Feedback, please email us at consensusteam@myob.com  

 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information"). 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com 

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required. 

Direct Services for Acumatica, Acumatica Payroll and Acumatica - Workforce Management, please contact your Channel Sales Manager.

February

Demo Engineering 

MYOB Acumatica Autumn Release 

We have been playing in a development build of the Autumn Release (2024.2) to get a feel for the new features and prepare for our production demo deployment. BAU work is well underway, however the enhancement requests and new features won’t be configured until after we have a stable release (March 20025). As always, if there’s any enhancements you’d like to see included, please email us at demoengineering@myob.com. 

MYOB Acumatica Snapshots 

We have uploaded snapshots to suit build 2024.114.202.2619 to the Partner Self-service Portal. Please note these are based on our original Spring Release snapshots and therefore only include data to October 2024. 

 

Consensus Updates 

Thank you to all who joined the Masterclass session held on 6 February 2025. It was great to receive so much positive feedback on the session. 

For those who were unable to attend, or would like a refresher, you can access both the recording and the deck via Frontify below. 

During the session we promised to share a way to record a Personal Intro Video that includes a virtual or blurred background. Details on how to do this can be found here, with the only change being to select ’Camera Recording’ rather than ‘Screen Recording’ and then using the below button to add your desired background effect.  

 Screenshot 2025-02-19 at 10.11.50 am

Once recorded and reviewed, you can download the video and upload to a new Consensus DemoBoard. Please note this method is only suitable for Office 365 users who have access to Microsoft Stream 

As always, any Consensus Requests/Assistance/Feedback, please email us at consensusteam@myob.com 

2024
November

Demo Engineering 

MYOB Acumatica Spring Release 

As a reminder our MYOB Acumatica Spring Release demo snapshots and demo scripts have been released via the Partner Self-Service Portal here. To download (from the main page) click Product Versions>SalesDemo OR MYOB Acumatica Construction OR MYOB Acumatica Payroll (depending on the industry you are after)>2024.110.100.1201 (Click to Expand) and then click the links to download the materials you require. For more information, please see this Community post. 

Workforce Management Setup Guide 

The Workforce Management (WFM) Demo Script is complete; however, we’re making a final adjustment to the Setup Guide to include some additional details around Awards. Expect these to both be released early December. Watch this space. 

Partner Solution Consulting  

We have refreshed our Solution Consulting Onboarding video, to be more applicable for not just new partners, but also new consultants. This video highlights how Solution Consulting can help with your opportunities and presales questions. The updated video can be found here 

Consensus 

Earlier in the month, Consensus dropped a highly anticipated feature, Playlists (previously touted as Multi Demo Support) on DemoBoards. 

This means that your customers can now access multiple demos within a single DemoBoard link. Which means you’ll be getting your customers the right content at the right time for the right contacts. This will help you introduce more products, answer questions faster, and keep deals moving - all from one shared link. 

To learn more and see Playlists in action, check out this demo. 

Contact Us

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information"). 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com 

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required. 

Direct Services for Acumatica, Acumatica Payroll and Acumatica - Workforce Management, please contact your Channel Sales Manager.  

October

Demo Engineering 

MYOB Acumatica Spring Release 

Our MYOB Acumatica Spring Release demo snapshots and demo scripts have been released via the Partner Self-Service Portal here. To download (from the main page) click Product Versions>SalesDemo OR MYOB Acumatica Construction OR MYOB Acumatica Payroll (depending on the industry you are after)>2024.110.100.1201 (Click to Expand) and then click the links to download the materials you require. 

Sales Demo AU, Sales Demo NZ, Payroll AU and Payroll NZ have all had their transactional data updated to October 2024. But of course, we have also added data to support the brand-new features, as well as extending existing workflows and functionality: 

  • Distribution Resource Planning (DRP): This functionality helps optimize inventory planning. The settings and data have been configured for you to be able to demonstrate this feature, including forecasts, inventory transfers and new kit assemblies. An appendix has also been added to the Wholesale Distribution Demo Script covering DRP. 
  • Manufacturing Production Scenarios: The demo script now covers 23 different production scenarios, ranging from 'Simple Make to Stock' to 'Make to Order with Lot Serials'. Bill of Materials’ (and all required configuration) to support these scenarios are also included. However, please note this has only been configured in SalesDemo AU. 
  • Refreshed CRM Data: The CRM data has been updated with example cases, case classes, updated dashboards, and more. A demo script is in the works and planned for release later in Q4. 
  • New Dashboards and Approval Maps: Several new dashboards and approval maps have been added. 
  • Bug Fixes and Enhancements: Various bug fixes and enhancements have been made, including changes to replenishment settings. 

See the Release Notes and our Demo Snapshot 2024.1 Change Log for more details. 

A quick refresher on Demo Snapshots and Demo Scripts 

A demonstration (or demo) snapshot is a copy of our master demonstration data which you can restore to your own demo site (cloud or local) to give you a fully configured system that supports many industries and workflows. It also includes the transactional data to emulate an actual company. Please note, the individual demo snapshots hosted on the Partner Self-service Portal differ to those that are bundled with the local installer, or provisioned with new demo sites as these are not maintained, nor fully configured. 

A demo script is an end-end talk track to help you effectively present MYOB Acumatica. They include workflow information, required persona logins, preparation work required to do before demoing, and of course the step-by-step guide. The demo scripts are written based on the configuration and data within the snapshots previously discussed. Basically, with demo snapshots and demo scripts, you have everything at your fingertips to facilitate an end-to-end demonstration in MYOB Acumatica. 

These demo snapshots and demo scripts are updated and published with every major MYOB Acumatica release (the Spring and Autmn releases). To ensure your demo site aligns with these releases, please log a support case to get your demo site moved to the first demo upgrade cohort. Please Note that your site’s build must match the snapshot’s build to use these Snapshots. 

Workforce Management Setup Guide 

The Workforce Management (WFM) Demo Company Setup guide and updated Demo Script is currently in the final stages of review. Initially we planned on releasing alongside the MYOB Acumatica Spring Release snapshots, however this has been pushed back a month and will be released in November. 

Consensus 

As advised last month, we are currently in the process of refreshing our highest utilised content. Payroll AU and NZ overviews, along with the CFO Overview and Reporting Overview are in the final stages of editing. A brand-new video covering Distribution Resource Planning (DRP) will also be released next month. 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information"). 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com 

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required. 

Direct Services for Acumatica, Acumatica Payroll and Acumatica - Workforce Management, please contact your Channel Sales Manager.

September

Partner Solution Engineering 

We’ve created a new resource which provides top tips for a successful migration from MYOB EXO to MYOB Acumatica. This can be found on Frontify here.  

A second new resource has also been created which provides you with guidance and links on how to find answers to your burning MYOB Acumatica questions. This can also be found on Frontify here.  

Demo Engineering 

Workforce Management Setup Guide 

The Workforce Management (WFM) Demo Company Setup guide is currently under review, ensuring it aligns with the WFM Demo Script. We’ll be releasing this alongside the spring release snapshots. 

Spring Release 

In preparation for the first demo upgrade cohort for the MYOB Acumatica Spring Release (18th of October 2024), we have completed updates of transactional data with efforts are now entirely focused on bringing in additional functionality and extending what’s already there.  

As a reminder, we only release snapshots to suit each major release. To ensure your demo site aligns with these releases, please log a support case to get your demo site moved to the first demo upgrade cohort.  

Also, with the new build, password requirements have changed. To prepare your demo site for when you are upgraded, you can pre-emptively update your password to meet the new requirements. You must set password that is at least 14 characters long, includes a combination of upper and lower case letters, includes at least 1 special character and 1 number. For example, DemoEngineeringRocks@2024 or I<3MYOBSolutionConsulting. If you do not do this prior and your existing password doesn’t meet requirements, you will be prompted to do so on first login post upgrade. 

Consensus 

We are currently in the process of refreshing our highest utilised content. This month will be focusing on the Payroll AU and NZ overviews, along with the CFO Overview. With other industry overviews to follow for Manufacturing, Construction, Wholesale Distribution and General.  

We’ll also be releasing a new video which covers Distribution Resource Planning (DRP) to align with the Spring Release. 

We’ve also uploaded the Consensus Tours - Finance Walk Through Guides to Frontify. These, along with our Payroll and WFM Walk Through Guides can be found here.  

Contact Us

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information"). 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com 

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required. 

Direct Services for Acumatica, Acumatica Payroll and Acumatica - Workforce Management, please contact your Channel Sales Manager.

August

Partner Solution Engineering 

A video has been uploaded which gives an overview of Partner Solution Engineering, where they sit within the MYOB framework, what they do and do not do, where you can find information to assist and lastly how to engage. This is useful for new partners, new consultants and those who are just after a refresher. 

You can watch this video via Frontify here. 

Demo Engineering 

Workforce Management Setup Guide 

The Workforce Management (WFM) Demo Company Setup guide is currently under review, ensuring it aligns with the WFM Demo Script. We’ll be releasing this alongside the spring release snapshots. 

Spring Release 

Progress is being made on refreshing the transactional data across all demonstration snapshots. Efforts are currently focused on new features such as Distribution Requirements Planning (DRP), Approvals, Estimation of Warehouse Workers' Productivity, and Action Sequence Workflows.  

As a reminder, we only release snapshots to suit each major release. To ensure your demo site aligns with these releases, please log a support case to get your demo site moved to the first demo upgrade cohort. 

Partner Solution Consulting 

As a reminder, PSC are here to help. The ownership of the Opportunity remains yours and any requests provided are treated in confidence.  #Together We Win. 

For any requests for the Solution Consulting team, please email screquests@myob.com, ensuring you reference the Phoenix Opportunity ID and the Qualification documents.  

Consensus Tips and Tricks 

Want to see what’s in a Demo without sending it to a Customer? Preview Mode is here to help! 

For those who are unaware, Preview Mode is a way for users to preview the content within a Demo to familiarise yourself with what’s included.  

Demo Preview Mode is accessed by opening the webapp clicking Demos>Demo Library, finding the demo you want to preview and clicking the eye icon in the Actions section.

Screenshot 2024-08-28 at 1.42.55 PM

Please note that links to Preview Mode should never be given to customers, for two main reasons: Firstly, Preview Mode doesn’t track any Customer interaction with content, so you lose potential valuable insights and a key challenge that Consensus solves. These links also cannot be shared for the purpose of stakeholder discovery; therefore, you’re potentially missing out on uncovering key decision makers. 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information"). 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com 

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required. 

Direct Services for Acumatica, Acumatica Payroll and Acumatica - Workforce Management, please contact your Channel Sales Manager.  

July

Partner Solution Engineering 

To keep in alignment with Solution Consulting Certification engagement requirements, and to ensure successful engagement with Partner Solution Engineering (PSE), certified expertise in relevant modules is required for partner consultants. Consultants lacking the necessary certifications will be unable to receive PSE assistance. 

The ‘How to Engage with Partner Solution Engineering (PSE)’ Process Job Aid has been updated to reflect this and is available on Frontify.

Demo Engineering

The Solution Consulting Environments team has been reborn as Demo Engineering! Same service, new name. You can contact us via our new email demoengineering@myob.com. Please note the old email address will still find us. 

WFM Setup Guide 

The Workforce Management Demo Company Setup guide is getting a refresh, starting with AU with NZ to follow soon after. It is currently in the final stages of the rewrite, so expect it to be available in August.

Spring Release

Planning has started for required Demo Data and Script updates for the Spring Release. As usual, we’re aiming for our collateral to be available aligning with the first cohort of Demo Site upgrades (usually early October).

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify; search "Information") 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com

Implementation guidance – PSErequests@myob.com  
Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required.

Direct Services for Advanced Business, Advanced Payroll and WFM, please contact your Channel Sales Manager. 

June

Partner Solution Engineering 

As part of our focus on providing useful resources to aid with your implementation work, Partner Solution Engineering (PSE) are pleased to advise that we have made 44 Import Scenarios available for your use on Frontify (under PSE/Solutions Consulting).  MYOB Advanced Import Scenarios assist you to streamline data entry by automatically transferring information from a file (like a spreadsheet) into your MYOB Advanced software.   

Each of the links to download .zip file in Frontify are listed below: 

Projects

Manufacturing 

Inventory 

Fixed Assets 

Payroll 

Accounts Payable 

Open Purchase Orders  

System  

Accounts Receivable  

For a full list of import scenarios available, please see the job aid: Import Scenario  

Terms of use and disclaimer: These demonstration materials are provided “as is” without formal review or quality control. Use is at your own risk. MYOB does not offer free-of-charge support, guidance, or issue resolution for these documents. Any required assistance may be subject to service requests and associated charges. MYOB disclaims responsibility for updates, quality, or suitability. Use signifies acceptance of these terms; if not, do not use the materials. 

Solution Consulting Survey 

Thanks to everyone who responded to our survey. Your feedback is much appreciated and where not applicable to Solution Consulting directly, will be passed onto the relevant team(s). 

Consensus  

Thanks to everyone who joined the Consensus Tours enablement session earlier in the month. During this session our amazing host Hayley provided a deep dive into the usage of Tours and also introduced some additional supporting collateral; Question Guide and Walk Through Guides. The Question Guide provides some example discovery questions to help you further uncover any Customer challenges in your discovery meeting. Whereas the Walk Through Guides provides a summary, value statements, and a storyline for each Tour. They can help you understand the main ideas and the flow of the Tours. These combined with the Question Guide can prepare you for your conversations with customers. For those who missed the session, you can access the recording here and the Question and Walk Through Guides can be found here. 

We also have some new Consensus content published and ready to use!  

Please see below list: 

Product 

DemoBoard Title 

Feature Title 

Tour Title 

MYOB Advanced 

AUS MYOB Advanced Business - Introduction, 
AUS MYOB Advanced Business - Distribution - Introduction, 
MYOB Advanced Business - Finance - Introduction

CFO Overview 

Consolidated Reporting 

MYOB Advanced 

AUS MYOB Advanced Business - Introduction, 
AUS MYOB Advanced Business - Distribution - Introduction, 
MYOB Advanced Business - Finance - Introduction

Deferred Revenue 

Deferred Revenue 

MYOB Advanced 

AUS MYOB Advanced Business - Introduction, 
AUS MYOB Advanced Business - Distribution - Introduction, 
MYOB Advanced Business - Finance - Introduction 

Accounts Payable 

Allocating Costs and Overheads 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify search "Information") 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

Implementation guidance – PSErequests@myob.com  

Direct Services for Advanced Business, Advanced Payroll and WFM, please contact your Channel Sales Manager. 

May

Partner Solution Engineering 

In April the Partner Professional Services (ProServe) and Solution Consulting (Pre-Sales) teams merged with ProServe being reborn as the Partner Solution Engineer Team (PSET). Both teams remain dedicated to their core functions with the added benefit of collaborative expertise. 

As part of that announcement here we mentioned the PSE Team’s role would continue to evolve to better equip you. 

PSET will focus on providing enhanced value to our partner channel through building deeper expertise, improved resources, and enhanced visibility into best practices.  

Process Job Aids have been uploaded to Frontify to assist with: 

  1. How to Engage with the Partner Solution Engineering Team (PSET) 
  1. How to seek answers to your customers Audit and Cyber Security questions 
  1. Link and contact details for common partner resources 

 What hasn’t changed?

  • PSET will continue to respond to your implementation queries via the PSErequests@myob.com email queue. 
  • Queries are addressed in the order received. 
  • Critical issues and faults should be raised via a support case. 
  • Once a site is live, all further queries should be raised via a support case. 

What has changed?

When sending an email to PSET, this should contain: 

  • Only one specific question
  • Your Phoenix or Customer ID and name
  • The solutions being implemented 
  • Any relevant screenshots 

Be clear and concise in your query and state your desired outcome. 
 
PSE will prioritize assisting with implementation queries relating to core functionality. Partners can request a quote from our Direct Services team for assistance with items such as: 

  • Import Scenarios 
  • Business Events 
  • Report Designer 
  • Customizations and APIs 
  • Generic Inquiries 

Direct Services email addresses can be found at the base of this newsletter. 

We are confident that our new structure will empower our partners and provide a more streamlined implementation experience.  If you have any questions, please do not hesitate to reach out to Linda.Glucina@myob.com. 
 

Environments 

Our 2023.1xx.3xx snapshots have been released and are available to download from via the Partner Self-Service Portal here. Along with feature updates, these snapshots have been configured with the inclusion of corporate credit cards, approval maps and lastly some fixes (thanks for all your feedback). Sales Demo AU, Sales Demo NZ, Payroll AU and Payroll NZ have all had their data updated to April 2024. Lastly, to align with updated security (see this post), all passwords in our Demo Snapshots have been updated. The updated password can be found within the Demo Scripts. We’d strongly advised you update this password when restoring.  

See the Release Notes and our Snapshot Change Log for more details. 

Please Note that your site’s build must match the snapshots build to use these Snapshots. 

Solution Consulting Survey 

As a reminder, Solution Consulting are running Survey to gather data to better understand how all the services Solution Consulting provide are currently utilised and how we can improve on them to better meet your Demonstration and Implementation capability. 

Thanks to everyone who has already responded. For those who haven’t responded yet, we’ve extended deadline to the 24th May.  

This survey will take ~10 minutes to complete and a link can be found here. This is your opportunity to make a difference.  

 

Consensus  

For those who missed our announcement last month, Solution Consulting are thrilled to introduce Consensus Tours, an interactive customer experience that adds product tours to existing automated demos. Tours allows a viewer to not only view a video of an MYOB product, but also partake in an interactive tour of said product. This functionality is valuable because it provides our customers with a more powerful and immersive experience. You show you, don't just tell. Tours connects the what of the product with the why. Please see below video which explains this further: 

Introduction to Consensus Tours  

We have published Tours into existing standard and single demo’s you’re already familiar with and are ready to use now. To preview, login to your Consensus Account and watch any of the below specified Features to be prompted to launch the Tour. 

Product 

DemoBoard Title 

Feature Title 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Employee Setup - Tour 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Pay Preparation - Tour 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Payroll Processing - Tour 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Employee Self Service 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Employee Self Service - Leave Management 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Employee Self Service - Mobile 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Reporting 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Dashboards 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Smart Roster 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Rostering & Mobile App 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Employee Self Service 

We also have some new Consensus content published and ready to use!  

Please see below list: 

Product 

Title  

Included in DemoBoard 

MYOB Advanced 

Salesforce Integration 

N/A 

MYOB Advanced 

Sub-Accounts 

MYOB Advanced Business - Finance - Introduction 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify search "Information") 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

Implementation guidance – PSErequests@myob.com  

Direct Services: 

Advanced Payroll and WFM - advancedpayroll.wfm@myob.com 

Advanced Business - Advancedbusiness@myob.com 

April

Partner Solution Engineering 

The ProServe team has joined the Solution Consulting team and has been renamed as the Partner Solution Engineering Team (PSET)! See this post for further details. Welcome Jeff and Bronwyn!  

Environments 

Our 2023.1xx.3xx snapshots have been delayed. We’ll confirm as soon as they’re available via a Community Forum post. As a reminder, these snapshots will include data updates, the inclusion of corporate credit cards, approval maps and lastly some fixes (thanks for all your feedback).  

Solution Consulting Survey 

We are once again running a Survey to gather data to better understand how all the services Solution Consulting provide are currently utilised and how we can improve on them to better meet your Demonstration and Implementation capability. This survey will take ~10 minutes to complete and can be found here. This is your opportunity to make a difference. Please have your responses complete by Friday the 10th of May. 

Consensus  

Solution Consulting are thrilled to introduce Consensus Tours, an interactive customer experience that adds interactive product tours to existing automated demos. Tours allows a viewer to not only view a video of an MYOB product, but also partake in an interactive tour of said product. This functionality is valuable because it provides our customers with a more powerful and immersive experience. You show you, don't just tell. Tours connects the what of the product with the why. Please see below video which explains this further: 

Introduction to Consensus Tours  

We have published Tours into existing standard and single demo’s you’re already familiar with. To preview, login to your Consensus Account and watch any of the below specified Features to be prompted to launch the Tour. 

Product 

DemoBoard Title 

Feature Title 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Employee Self Service 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Overview 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Self Service Mobile 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Employee Self Service Leave Management 

MYOB Advanced 

AUS/NZ MYOB Advanced Payroll - Introduction, 
Transition: Exo Employer Services to Advanced Payroll - AU/NZ 

Dashboards 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Dashboards & Reporting 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Smart Roster 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Rostering & Mobile App 

Workforce Management 

AUS/NZ MYOB Workforce Management - Introduction 

Employee Self Service 

 We also have some new Consensus content published and ready to use!  

Please see below list: 

Product 

Title  

Included in DemoBoard 

MYOB Advanced 

Case Management 

MYOB Advanced Business – CRM – Introduction* 

MYOB Advanced 

Netstock - Classifications 

NETSTOCK - Introduction 

MYOB Advanced 

Netstock - Dashboard 

NETSTOCK - Introduction 

MYOB Advanced 

Netstock - Forecasting 

NETSTOCK - Introduction 

MYOB Advanced 

Netstock - Ordering 

NETSTOCK - Introduction 

*MYOB Advanced Business – CRM – Introduction is a brand new standard demo which includes our CRM overview, our new video on Case Management, Customer Portal and lastly Marketing Campaigns. 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Fontify search "Information") 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

Implementation guidance – PSErequests@myob.com  

March

Environments 

As a reminder, our next demo snapshot will be for build 2023.1xx.3xx. This will include data updates, the inclusion of corporate credit cards, approval maps and lastly some fixes. The general availability of this release is Thursday 28 March and will have the supporting demo snapshots on the Partner Self-Service Portal on 5 April. As always, please let us know if you find issues/gaps in the snapshots we provide. 

Consensus  

If you missed our Community post, new Consensus content has been uploaded.  

Please see below list of new content: 

Product 

Title  

Included in DemoBoard 

MYOB Advanced - Commerce 

Shopify Connector - Technical Overview 

MYOB Advanced - Commerce - Integration 

MYOB Advanced - Commerce 

BigCommerce Connector - Technical Overview 

MYOB Advanced - Commerce - Integration 

We have some new content on Advanced CRM and Workforce Management in the final stages of review. These and a new video from our ISV Netstock will be coming next month. 

Partner Solution Consulting  

Recording for the Field Services webinar and PowerPoint is now available on Frontify. We will also be updating the Field Services Information Gathering Document by the end of the week. 

Did you know that you can use preconfigured filters available on the right of the “Search document” bar on Frontify to refine your discovery of related materials. 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Fontify (search "Information")

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com  

February

Environments 

In relation to the recent announcement regarding 2023.2, we will still be providing an updated snapshot, however instead of being for 2023.2, it will be for 2023.1xx.3xx. This will include data updates, the inclusion of corporate credit cards, approval maps and lastly some fixes. These snapshots will be released early Q2. As always please, let us know if you find issues/gaps in the snapshots we provide. 

Consensus  

If you missed our Community post, new Consensus content has been uploaded.  

Please see below list of new content: 

Product 

Title  

Included in DemoBoard 

MYOB Advanced 

Price Management 

AUS MYOB Advanced Business - Introduction  
AUS MYOB Advanced Business - Distribution - Introduction 

MYOB Advanced 

Prepayments 

AUS MYOB Advanced Business - Distribution - Introduction 

MYOB Advanced 

Multiple Warehouse Locations 

AUS MYOB Advanced Business - Distribution - Introduction 

MYOB Advanced 

Multiple Units of Measure 

AUS MYOB Advanced Business - Distribution - Introduction 

MYOB Advanced 

Lot and Serial Tracking 

AUS MYOB Advanced Business - Distribution - Introduction 

MYOB Advanced 

Kit Assembly 

AUS MYOB Advanced Business - Distribution - Introduction 

MYOB Advanced Construction 

QBCC Trust Accounts 

MYOB Advanced Construction - Introduction 

We also have some new eCommerce and CRM content in the final stages of review and will be coming next month. 

Partner Solution Consulting  

For those that attended the Partner Conference, we hope you enjoyed our presentation on Consensus run by our head of Solution Consulting, Linda Glucina! Thank you for all your feedback received during and post the event, and a special thanks to those who reached out to Linda in person.   

A Field Services Webinar was held on 23rd of February with our very talented Mylen Diesto. This was the last of the series of Solution Consulting Webinars. You can access all previous webinars via Frontify and search for ‘Solution Consulting’. This recording will be available in the first week in March. 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Fontify (search "Information")  

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

January

Solution Consulting would like to thank all Partners we’ve worked with throughout 2023 and are looking forward to continuing working with you and providing valuable Solution Consulting collateral in 2024 and beyond.  

To close out the year, we’ve provided a recap on key deliverables. 

Environments 

MYOB Advanced 

We’ve supported both major Advanced releases, the Autumn and Spring release, by providing updated Snapshots which included updated Demo Data, implementation of newly recently released features/functionality, included additional missing transactions/setup (thanks for everyone who submitted feedback!!) and lastly aligned Demo Scripts to updated functionality where required. 

A new Demo Script for Wholesale Distribution was released, which focuses on two key workflows being, ‘Quote to Cash’ and ‘Procure to Pay’. 

The Field Services demo script was updated to include an additional workflow for Projects to Field Services. 

EXO Side Panel Project was a customisation included in our SalesDemo AU and SalesDemo NZ snapshots to include some familiarity to key Profile and Transactions screens to replicate similar screens/functionality for those customers looking to migrate from EXO to Advanced. 

Workforce Management 

Workforce Management has also received significant updates to the Setup Guide along with both he AU and NZ Demo Scripts. 

 

Consensus  

In 2023 (so far) we’ve released 18 new Advanced Videos, created 1 new DemoBoard and lastly refreshed 3 existing videos. This brings our total single video tally to 136, and DemoBoards to 21.  

From a Sales usage perspective, combined you’ve sent over 1700 DemoBaords and over 300 hours of content has been watched by your prospects and customers. Meaning you have that time to spend on other higher value sales related activities! You’ve also discovered over 300 additional stakeholders in the buying process to really help drill down on multiple personas requirements and even identify other key decision makers. 

From a Marketing usage perspective, combined there’s been over 70 hours of content watched, resulting in 195 Qualified Leads! 

We also published all of our single videos for you to give you the flexibility to use Consensus in a way that best suits your own processes. 

  

Partner Solution Consulting  

In 2023 Partner Solution Consulting has assisted you with a total of 43 deals, with 18 of those being converted to a win, however with 11 still open lets hope that number increases! 

To ensure you’re fully enabled on all things MYOB, we’ve also presented webinars on eCommerce, Projects, Construction, Digital Transformation and Workforce Management. All of which are available on the Partner Resource Centre (PRC). 

To simplify our engagement process, we removed the Solution Consulting Qualifying Guide and instead replaced it with the Information Gathering Document which includes more general questions for a quick introduction to your prospect. 

We have also released the ISV Playbook on PRC. This resource details individual ISV Solutions, which includes a detailed description, profile of best fit company, pricing, as well as contact information. 

  

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and Qualification Document 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

2023
December

Solution Consulting would like to thank all Partners we’ve worked with throughout 2023 and are looking forward to continuing working with you and providing valuable Solution Consulting collateral in 2024 and beyond.  

To close out the year, we’ve provided a recap on key deliverables. 

Environments 

MYOB Advanced 

We’ve supported both major Advanced releases, the Autumn and Spring release, by providing updated Snapshots which included updated Demo Data, implementation of newly recently released features/functionality, included additional missing transactions/setup (thanks for everyone who submitted feedback!!) and lastly aligned Demo Scripts to updated functionality where required. 

A new Demo Script for Wholesale Distribution was released, which focuses on two key workflows being, ‘Quote to Cash’ and ‘Procure to Pay’. 

The Field Services demo script was updated to include an additional workflow for Projects to Field Services. 

EXO Side Panel Project was a customisation included in our SalesDemo AU and SalesDemo NZ snapshots to include some familiarity to key Profile and Transactions screens to replicate similar screens/functionality for those customers looking to migrate from EXO to Advanced. 

Workforce Management 

Workforce Management has also received significant updates to the Setup Guide along with both he AU and NZ Demo Scripts. 

 

Consensus  

In 2023 (so far) we’ve released 18 new Advanced Videos, created 1 new DemoBoard and lastly refreshed 3 existing videos. This brings our total single video tally to 136, and DemoBoards to 21.  

From a Sales usage perspective, combined you’ve sent over 1700 DemoBaords and over 300 hours of content has been watched by your prospects and customers. Meaning you have that time to spend on other higher value sales related activities! You’ve also discovered over 300 additional stakeholders in the buying process to really help drill down on multiple personas requirements and even identify other key decision makers. 

From a Marketing usage perspective, combined there’s been over 70 hours of content watched, resulting in 195 Qualified Leads! 

We also published all of our single videos for you to give you the flexibility to use Consensus in a way that best suits your own processes. 

  

Partner Solution Consulting  

In 2023 Partner Solution Consulting has assisted you with a total of 43 deals, with 18 of those being converted to a win, however with 11 still open lets hope that number increases! 

To ensure you’re fully enabled on all things MYOB, we’ve also presented webinars on eCommerce, Projects, Construction, Digital Transformation and Workforce Management. All of which are available on the Partner Resource Centre (PRC). 

To simplify our engagement process, we removed the Solution Consulting Qualifying Guide and instead replaced it with the Information Gathering Document which includes more general questions for a quick introduction to your prospect. 

We have also released the ISV Playbook on PRC. This resource details individual ISV Solutions, which includes a detailed description, profile of best fit company, pricing, as well as contact information. 

  

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and Qualification Document 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

November

Environments 

As a reminder the MYOB Advanced Spring Release (2023.108.100.5419) snapshots are available to download via the Partner Self-Service Portal. See the Release Notes and our snapshot change logs (via PSS) for more details.

Please Note that your site’s build must match the snapshots build to use this Spring release Snapshot. 

Solution Consulting have started work on updating our Manufacturing demo data and demo script to support additional production scenarios. We expect this to be available in our Autumn release snapshots (2023.2) coming H1 2024. We will provide updates closer to release.

 

Consensus  

Want to generate Consensus videos straight from Outlook? The Consensus Outlook add-in allows Users to send and track DemoBoards directly from Outlook! What makes this tool even more powerful, is that it pulls recipient information specified in the ‘To’ field of the email, automatically personalising the DemoBoard with those recipients. For more details and installation instructions, click here.  

 

Partner Solution Consulting  

Solution Consulting held a webinar on eCommerce last week. If you missed it or any of our prior webinars, these can all be found on PRC, just search for ‘Solution Consulting’. 

 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and Qualification Document 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com

October

Environments 

The MYOB Advanced Spring Release (2023.108.100.5419) snapshots are available now for download via the Partner Self-Service Portal. Along with feature updates, Projects data has been refreshed, with some project-specific tasks and timecards. Sales Demo AU, Sales Demo NZ, Payroll AU and Payroll NZ have all had their data updated to October 2023. See the Release Notes and our snapshot change logs (via PSS) for more details.  

Please Note that your site’s build must match the snapshots build to use this Spring release Snapshot. 

A new Demonstration script has been created for Wholesale Distribution which provides a helpful overview covering two demo workflows: ‘Quote to Cash’ and ‘Procure to Pay’.  

The Field Services script has also been updated to include an additional workflow: ‘Projects to Field Services’. 

 

Consensus  

Our Q3 Consensus video release has been uploaded and is ready for use! 

Product 

Title  

Included in DemoBoard 

MYOB Advanced 

Purchase Requests & Requisitions 

AUS MYOB Advanced Business - Introduction 
AUS MYOB Advanced Business - Distribution - Introduction
 

MYOB Advanced Construction 

Mobile App 

AUS MYOB Advanced Business - Construction - Introduction 

MYOB Advanced  

Customer Portal 

AUS MYOB Advanced Business - Introduction 
AUS MYOB Advanced Business - Distribution - Introduction 
MYOB Advanced Business - Field Service - Introduction
 

MYOB Advanced  

Marketing Campaigns 

AUS MYOB Advanced Business - Distribution - Introduction 
MYOB Advanced Business - Commerce - Integration.
 

We’ve also created a new Standard DemoBoard combining existing content for Finance only. The new DemoBoard is titled ‘MYOB Advanced Business - Finance – Introduction’ and includes the below videos: 

Title 

MYOB Advanced Business - CFO Overview 

MYOB Advanced Business - Journal Transactions 

MYOB Advanced Business - Accounts Receivable 

MYOB Advanced Business - Debtor Management 

MYOB Advanced Business - Accounts Payable 

MYOB Advanced Business - Banking 

MYOB Advanced Business - Tax Management 

MYOB Advanced Business - Fixed Assets 

MYOB Advanced Business - Inter-company 

Velixo Reporting 

 

Partner Solution Consulting  

The Exo Employer Services (ES) retirement announcements are driving engagement with Exo customers towards digital transformation, both from a payroll & ERP perspective. Exo customers expect MYOB teams to understand the platforms they are considering moving from and to, given they are under the MYOB umbrella. This includes the strengths & weaknesses of both platforms.  Tools have been developed to inform our teams and enable them to speak confidently with our Exo customers, to provide them with a compelling experience. Partners may have already developed similar materials within your own business, but MYOB are sharing the resources developed internally to perhaps supplement partner’s own tools. A webinar was held on Thursday 19th of October covering these materials. If you missed, the recording along with all previous Solution Consulting Webinars can be found on PRC. Just search for ‘Solution Consulting’. 

The Information Gathering Guide has replaced the Qualification Guide. This is now available on PRC and the Qualification Guide has been removed. When requesting SC resources, please populate all details for the required vertical in the Information Gathering Guide and provide alongside the Phoenix ID with your email to screquests@myob.com. 

 

Tip and Tricks 

Want to increase your Consensus view rate by up to 43%? A personal intro video or PIV, allows you to add a personalised greeting on top of the DemoBoard you’re sending your customers. Giving you a way to introduce yourself, advise the customer what to expect and what to do with the DemoBoard itself.  Looking at the Consensus data we’ve obtained since launching early 2022 and that of all the Consensus Customer base, we’ve seen the View Rate increase from 36% to 79% when a PIV is used, giving a 43% increase and stakeholder discovery also increasing 10-fold. So please watch this 5-minute video which covers the benefits of using a PIV, how to create a PIV and lastly tips and tricks you can use when creating your own.  

Personal Intro Video Best Practices  

 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and Qualification Document 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com  

September

Environments 

Demonstration materials related to the upcoming Spring Release (2023.1) is well underway. This includes updating snapshots and scripts to include latest features, and up-to-date transactional data. This is expected to be released to align with the first Spring Release Upgrade Cohort mid-October. 

Consensus  

We’ve uploaded a new MYOB Advanced video called ‘Purchase Requests & Requisitions’. This has been included in the ‘MYOB Advanced Business - Distribution – Introduction’ DemoBoard. The remainder of our Q3 videos are still on scheduled to be released early October. 

Partner Solution Consulting  

This month’s Solution Consulting enablement webinar covered Construction. If you missed this, please find the recording: MYOB Advanced Construction - Solution Consulting Enablement Session  

Previous Solution Consulting Webinars can be found on PRC. Just search for ‘Solution Consulting’. 

There are 2 upcoming webinars planned for next month. Look out for invites for the Migration webinar and the eCommerce webinar for October. 

Contact Us: 

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and Qualification Document 

Consensus Requests/Assistance/Feedback - consensusteam@myob.com 

Demo Snapshot Requests/Assistance/Feedback – scenvironment@myob.com 

August

Environments

Solution Consulting have started working on Demonstration materials related to the upcoming Spring Release (2023.1). This includes updating snapshots and scripts to include the latest features, and lastly transactional data updated. This is expected to be released to align with the first Spring Release Upgrade Cohort.

Consensus Tips and Tricks

Having issues creating DemoBoards with the Outlook Add-on?

Did you know the web app can not only be used for DemoBoard tracking and reporting, but you can also create new DemoBoards!

To do this, login to https://app.goconsensus.com

Click Sales > Create DemoBoard:

consensus demoboard
 

Then populate all details as required:

consensus demoboard
 

Unlike when using the Outlook Add-on; whereby the links are automatically copied to your email, you’ll need to manually copy the links from the Consensus Page to an open email.

To do this, click ‘Copy’ on your preferred link type(s) – one at a time – and paste (Ctrl+V) into an appropriate spot on a new email message:

consensus demoboard

 

Partner Solution Consulting

Last month Solution Consulting ran a Projects enablement session. If you missed this, please see recording PRC | Solution Consulting Webinar: Project Accounting (Partner Webinar).

The next enablement webinar will cover Construction and is scheduled for September. Invites will be sent out early September.

Contact Us

Solution Consulting Requests/Assistance/Feedback
screquests@myob.com

Please include Phoenix Opportunity ID and Qualification Document

Consensus Requests/Assistance/Feedback
consensusteam@myob.com

Demo Snapshot Requests/Assistance/Feedback
scenvironment@myob.com

July

Environments

We’re kicking off a Manufacturing project this month to introduce some additional process flows. This will include supporting Demo Data and Demo Scripts. Watch this space for further information.

We’d also like to remind partners that Solution Consulting only release snapshots twice yearly which align with first GA release of each major releases (Spring and Autumn). To ensure you can use these snapshots, please log a ticket in Partner Portal to be moved to the Autumn and Spring release demo upgrade windows occurring in April & October each year. If you choose to stay on a different build, and you want to use our snapshots, you’ll need to follow the guide below on how you can upgrade a snapshot to match your demo sites build.

Snapshot Upgrade

Please note that the latest snapshot build we have available is 2022.205.102.3844.

The next snapshot build will be 2023.1xx.xxx.xxxx and will be available sometime in Q4 2023.

Consensus

Our Consensus Q2 Video drop has been published! From an Enterprise Industries side, this includes two new MYOB Advanced videos; Related Items and Drop Shipments. Both are included in the MYOB Advanced – Distribution Standard DemoBoard, as well as being available as standalone videos.

With Employee Onboarding being launched last quarter, a standalone video is also now available on Consensus. Please note this is only for AU customers. An NZ equivalent will be coming soon.

Some new ISV content has also been uploaded. Firstly, a new standard DemoBoard for FieldInsight. This includes 5 videos for Quoting, Scheduling, Timesheeting, Asset Management and Project Management. We’ve also created another new standard DemoBoard for BundyPlus, combining existing content, with 2 new videos on BundyPlus Live and BundyPlus Now, the web app and mobile app respectively. Lastly a single video for TIG Freight Management.

Our next planned release will be coming end Q3.

Partner Solution Consulting

Work is continuing on a document outlining how a Solution Consultant will qualify an opportunity based on Discovery and in turn the process that follows – which includes the journey of a Partner opportunity. This is still under review and will be published on PRC in Q3.

Contact Us

Solution Consulting Requests/Assistance/Feedback
screquests@myob.com

Please include Phoenix Opportunity ID and Qualification Document

Consensus Requests/Assistance/Feedback
consensusteam@myob.com

Demo Snapshot Requests/Assistance/Feedback
scenvironment@myob.com

June

Partner Solution Consulting

As advised last month, we are working on a document outlining how a Solution Consultant will qualify an opportunity based on Discovery and in turn the process that follows. This is currently under final review and will be published on PRC early Q3.

We’ve also started work on a process flow document noting the journey of a Partner opportunity through the Solution Consulting Team. This document gives clear view of what will happen when an opportunity is logged with the Solution Consulting Team, i.e., what steps are taken before an opportunity is assigned a Solution Consultants, Channel Sales Manager expectations, what Partner expectations should be, etc.

Contact Us

Solution Consulting Requests/Assistance/Feedback
screquests@myob.com

Please include Phoenix Opportunity ID and Qualification Document

Consensus Requests/Assistance/Feedback
consensusteam@myob.com

Demo Snapshot Requests/Assistance/Feedback
scenvironment@myob.com

May

Environments

We have released our MYOB Advanced Autumn Release (2022.205.101.3268) snapshots and demonstration scripts, available now for download via the Partner Self Service Portal. These snapshots include notable features from the release, transactional data updated to April 2023, side panels, mobile improvements and more – check the release notes and our snapshot change log (available on the PSS) for more details.

Consensus

Our Phase 8 Consensus videos are currently in the works, with topics including Construction, Quality Management, Payroll and WFM. We expect these videos to be available early Q3.

To help us further enhance the capabilities of Consensus, please email us your stories, feedback, and any inquiries to consensusteam@myob.com.

Partner Solution Consulting

We are currently working on a document outlining how a Solution Consultant will qualify an opportunity based on Discovery and in turn the process that follows. We’re aiming for this to be published on PRC by the 26th of May. However, we will confirm via a Community post when uploaded.

We would like to remind you for any requests for Solution Consulting team must be emailed to screquests@myob.com. Do not forget to reference the Phoenix Opportunity ID and the Qualification documents. This is a shared email to ensure a faster turnaround time.

Solution Consulting requests should allow a two-week lead time. Any requests with a deadline within this lead time may not be met.

For any Solution Presentation request, the MYOB Solution Consultant should be involved from the Discovery stage.

April

Environments

Autumn Release

To include new functionality delivered in the Autumn Release, the SC Team is updating the Demo Environment material and snapshots. These are currently out for review and will be made available by the end of April. A community forum post will be published on release.

Construction

For the Construction Snapshot, the Solution Consulting Team is refreshing the demonstration data and are also working towards including QBCC functionality.

Consensus

So far this year, we have had over 313 DemoBoards sent via the Partner Channel, with a 52% view rate which equates to over 70 hours of view time!

Phase 7 of Consensus has been completed and videos are now available. The Consensus Single videos have also been released by Partners’ requests.

To help us further enhance the capabilities of Consensus, please email us your stories, feedback, and any inquiries to consensusteam@myob.com.

Partner Solution Consulting

The agendas and the dates for the Expansion and Migration webinars have been confirmed. The Webinars will be run every 3rd Friday of the month beginning in June with Field Service Management, followed by Migration in July. The Education team will be sending out an email invite two weeks prior to the webinar dates for Partners to register and attend. A community forum post will also be published to notify the Partners.

We would like to remind you that any requests for the Solution Consulting team must be emailed to screquests@myob.com. Please do not forget to reference the Phoenix Opportunity ID and the Qualification documents. This is a shared email and there is a faster turnaround time.

Solution Consulting requests should allow a two-week lead time. Any requests with a deadline within this lead time may not be met.

For any Solution Presentation requests, the MYOB Solution Consultant should be involved from the Discovery stage.

March

Environments

Autumn Release – For the upcoming Autumn Release, our Solution Consultants are working through the release notes and reviewing the new functionality. Updated Demonstration snapshots will be available in April.

WFM – Following on from the WFM Reconnect, we have reviewed our Demo Script and Setup Guides.

These documents are available now on the Partner Self-Service Portal:

  • MYOB Enterprise Workforce Management Demo Script 9.3
  • MYOB Workforce Management – Setting up an AU WFM Demo Company
  • MYOB Workforce Management – Setting up a NZ WFM Demo Company

Manufacturing – For Manufacturing, we have started sprints to update the demo environment, demo script and Consensus videos for the new Quality Management System functionality.

Construction – For the Construction Snapshot, we will refresh the demo data and we will also work towards having the documentation and demo data ready for the QBCC functionality prior to QBCC release.

eCommerce – A reminder that our eCommerce Demo Script is now available via the Partner Self-Service Portal!

Consensus

We have listened to the Partners and the Consensus Single videos will be accessible early Q2

So far this year, we have had over 187 DemoBoards sent via the Partner Channel, with a 42% view rate which equates to over 30 hours of view time!

To help us further enhance the capabilities of Consensus, please email us your stories, feedback, and any inquiries to consensusteam@myob.com.

Phase 7 videos deliverable is on its way – look out for the Community Forum update in early Q2.

Partner Solution Consulting

We’re in the process of firming up the agenda for the webinars for Expansion and Migration. A community Forum post will be posted with meeting invites and details on when these webinars will be held. From an Expansion perspective, these include Field Service Management, Construction & Projects, Process Manufacturing, and the eCommerce connection. For Migration, a webinar covering EXO to Advanced.

We would like to remind you for any requests for Solution Consulting team must be emailed to screquests@myob.com.

Do not forget to reference the Phoenix Opportunity ID and the Qualification documents. This is a shared email and there is a faster turnaround time.

Solution Consulting requests should allow a two-week lead time. Any requests with a deadline within this lead time may not be met.

For any Solution Presentation request, the MYOB Solution Consultant should be involved from the Discovery stage.

February

Environments

Advanced Autumn release – We’ve started our planning phase, with our Solution Consultants working through Acumatica release notes to get an understanding of what will be required from a demo data, demo script, and Consensus point of view to ensure we’re able to present updated features/functionality. Work will start on this during the EAP which kicks off on the 20th of February and our snapshots will be available in April.

WFM Reconnect – We’ve updated the WFM Demo Script and Setup Guides, and these are currently in review. We’ll make these available in the Partner Self Service Portal at the end of Q1.

Payroll Dashboards – This one has been a long time coming. We’re currently in UAT for a brand-new Payroll Employee Dashboard to be included in our Payroll AU/NZ demo snapshots. We’ll be releasing this with our Autumn release.

Employee Dashboard

 

Construction – As a reminder, we’re also in the process of rebuilding the Construction snapshot. We’ve finalized the story and workflows and are working on persona details. We’ll provide updates in the coming months ITK.

eCommerce – As promised last month, the eCommerce Demo Script is NOW AVAILABLE via the Partner Self-Service Portal!

Consensus

We’ve changed the timing of how our phases will be released going forward, now having a single phase per quarter. The phase 7 videos are well underway and we’ll provide more details on these next month. So far this year, we’ve had over 130 DemoBoards sent via the Partner Channel, with a 42% view rate which equates to over 15 hours of view time! As always, any queries or feedback relating to Consensus, please email consensusteam@myob.com.

Partner Solution Consulting

We’re excited to share that we have some upcoming webinars planned for Expansion and Migration. From an Expansion perspective, these include Field Service Management, Construction & Projects, Process Manufacturing, Quality Management, Velixo and the eCommerce connection. For Migration, a webinar covering EXO to Advanced. These are scheduled for early Q2, with invites to be sent out in March.

We would like to remind you for any requests for Solution Consulting team must be emailed to screquests@myob.com. Do not forget to reference the Phoenix Opportunity ID. This is a shared email and there is a faster turnaround time.

The Partner Consultants matrix has been updated to take into consideration all the certificated completed as at end of last quarter. In conjunction with your CSMs, this will help us to distribute leads accordingly.

For any Solution Presentation request, MYOB Solution Consultant will be involved from the Discovery stage, or Solution Consultant request may be rejected.

January

Environments

We’ve confirmed the viability of having both Construction and Projects in the same demo tenant with only menu workflow changes required, and the enabling/disabling Cost Codes depending on which feature you want to demonstrate. With the above confirmed, we’re now deep in scoping to confirm the story, workflows, and personas to suit Construction.

With our Shopify/BigCommerce Demo Data configured in the 2022 Spring Release, the accompanying Demo Script is also ready for release and is under final review. This will be published on the Partner Self Service Portal in early February. Watch this space!


Consensus

Consensus planning for the year is underway. If you have any requests, please email consensusteam@myob.com.


Partner Solution Consulting

We have released our first round of ISV Playbooks via the Partner Resources Centre (Frontify). These playbooks contain basic information on the solution that the ISV is providing. For example Contact Details, Profiling, Ballpark and qualifying questions. ISV’s included are:

CADTALK Netstock
Dataline APA+ Phocas
EDIStech SPS Commerce
EIZ Technology TIG Freight
EzyCollect Wageloch Workforce Management
IIG Services WebNinja
Kynection Weka Online
MyTrucking  

We would like to remind you that any requests for the Solution Consulting team must be emailed to EnterpiseSolutionConsultingTeamRequest@myob.com. Do not forget to reference the Phoenix Opportunity ID. This is a shared email and there is a faster turnaround time.

The Partner Consultants matrix has been updated to take into consideration all the certifications completed as at the end of last quarter. In conjunction with your CSMs, this will help us to distribute leads accordingly.

For any Solution Presentation request, MYOB Solution Consultants will be involved from the Discovery stage, or Solution Consultant requests may be rejected.

2022
December

Environments

The Construction snapshot rebuild continues. We’re still in the planning stage, testing the viability of having both Projects and Construction active in the same Tenant with as little configuration manipulation as possible. We’ll continue to provide updates on progress.

Consensus

Phase 6 has been released. This includes new videos which have been included in the noted DemoBoards:

Demo Title Included in Standard Demo
MYOB Advanced – Velixo Reporting MYOB Advanced Business – Field Service – Introduction, MYOB Advanced Business – Project Accounting – Introduction, MYOB Advanced Construction – Introduction, MYOB Advanced Business – Distribution – Introduction, MYOB Advanced Manufacturing – Introduction, MYOB Advanced Business – Introduction
MYOB Advanced – Distribution – Paperless Picking MYOB Advanced Business – Distribution – Introduction
MYOB Advanced – Payroll – Timecards to Payroll Import MYOB Advanced Business – Field Service – Introduction, MYOB Advanced Business – Project Accounting – Introduction, MYOB Advanced Construction – Introduction, MYOB Advanced Manufacturing – Introduction
MYOB Advanced – CRM Overview MYOB Advanced Business – Introduction

We’ve also included some additional ISV Videos:

  • TRAILD Overview
  • Cognology Overview
  • Go1 Overview

As a reminder: Consensus is for all partners, and so far, 24 partners have signed up, with over 800 demos sent! The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insights into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Partner Solution Consulting

We’ve started working on some new Partner Resources, which include a Master Qualification Guide, Updated Workforce Management Qualification Guide and Industry Enablement Videos. These will be released on Frontify in Q1.

November

Environments

The EXO Sides Panels project for Advanced is continuing. Inventory is being finalized, with Sales Orders, Purchase Orders and Fixed Assets to follow. We’re aiming to have this wrapped up in Q1. As a reminder, Customers and Suppliers is already available in SalesDemo AU and SalesDemo NZ.

Last month, we released the updated snapshot for Payroll AU, however we were unable to release any updated Dashboards. We’re currently making good progress on these and are hoping to have them released before the end of the year. These will include an Employee View and a Manager View.

We’ve started the Construction snapshot rebuild and are currently in the scoping and design stage.

Consensus

Phase 6 is well underway. This phase consists of those videos which couldn’t be completed in Phase 5 and some additional new content for CRM. This Phase is expected to be released mid-December.

As a reminder Consensus is for all partners, and so far, 24 partners have signed up! The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insight into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Partner Solution Consulting

We’re currently working on an ISV Playbook to provide you with all necessary information on ISVs including Product Features, Integration Mapping, Estimated Implementation Cost, Estimated Monthly Cost, Qualification Questions and Key Contacts. Aiming for an early Q2 release.

October

Environments

Our MYOB Advanced Spring Release (2022.1) snapshots and demonstration scripts are now available for download, via the Partner Self Service Portal. Along with the following initiatives, it also includes updated demo scripts and new functionality configured. Meanwhile, the Sales Demo AU, Sales Demo NZ, Payroll AU and Payroll NZ snapshots have all had their data updated to October 2022.

Field Service Implementation is now available in SalesDemo AU and SalesDemo NZ. This setup includes Configuration, Personas, Dashboards and Demo Script. As previously noted, the demonstration videos are already available for partners who have signed up to Consensus.

CFO Persona is now available in SalesDemo AU and SalesDemo NZ. As a reminder this includes new user, pre-defined role, dashboard and accompanying Demo Script.

EXO Sides Panels for both Customers and Suppliers are now available in SalesDemo AU and SalesDemo NZ. For Customers, this includes side panels for Sales Orders, Purchase Orders, Invoices, Payments and a new Customer Overview Dashboard. For Suppliers, this includes side panels for Purchase Orders, Sales Orders, Bills, Payments and a new Supplier Overview Dashboard.

Payroll AU snapshot has been rebuilt and is now available. As with our recently released Payroll NZ snapshot, this now integrates better with MYOB Workforce Management and is based around a distribution company. Dashboards, updated Demo Script and WFM Setup Guide are to follow.

The connectors for Shopify and BigCommerce are also preconfigured in SalesDemo AU and SalesDemo NZ. An accompanying Demo Script is currently being finalized and will be available late October.

In the coming quarter we’ll be starting a rebuild of the Construction snapshot. Watch this space for updates.

Consensus

Phase 5 videos are now available for partners who have signed up.

Demo Title Included in Standard Demo
MYOB Advanced Payroll – Payroll Expense Project MYOB Advanced Payroll
AUS MYOB Advanced Manufacturing – Product Configurator MYOB Advanced – Manufacturing
AUS MYOB Advanced Business – Commerce – Shopify Connector uploaded as Single video
AUS MYOB Advanced Business – Commerce – BigCommerce Connector uploaded as Single video

Phase 6 is in the final stages of planning which includes those videos which couldn’t be completed in Phase 5 and some additional new content. This Phase is expected to be released mid-December.

As a reminder, Consensus is for all partners, and so far, 24 partners have signed up! The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insight into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Remember there’s a Consensus training course for you to do on the MYOB Academy via this link. This is useful for users who couldn’t attend their initial enablement session, new users, or even those who just want a refresher.

Partner Solution Consulting

As a reminder, we have streamlined the way we are allocating SCs to Partner Opportunities. From a partner point of view, you’ll need to send an email to EnterpriseSolutionConsultingTeamRequest@myob.com containing your Phoenix opportunity ID and completed qualification document.

We are continuing with the Partner Health Check meetings to enable Partner Solution Consultants in all things MYOB Advanced. This includes:

  • Improving Partner Solution Consultants qualifications to fill gaps
  • Aligning Demo Environments to current available snapshots
    • Latest Features/Functionality
    • New Dashboards

If you’d like to join this program, please email your CSM or email Veenu directly at veenu.verma@myob.com.

September

Environments Survey Results

In May, we sent out a survey to all partners to gather data to better understand how the services the Solution Consulting Environments team provide relating to MYOB Advanced Demo Snapshots and Demo Scripts are currently utilized and how we can improve on them to better meet your Demo needs. We’ve gone through the results and can confirm for the most part we already had initiatives in place to resolve some of the pain points.

Key Results:

  • 16% of respondents were not aware of Partner Self Service Portal.
  • If version of snapshot to demo environment differs, users are unsure how to get snapshot restored.
  • Construction, Manufacturing and Field Services needs attention for both Demo Script and Demo Environment.
  • Confusion between Demo snapshots we provide vs the Demo snapshots bundled with newly provisioned demo sites/with the local installers.
  • No scripts for CRM or Dashboards/Personas.
  • Need more generic items to cover a wider range of verticals.
  • Local versions slow in comparison to hosted instance.
  • Snapshots not available for all versions pushed out via cohort upgrades.

Planned/Ongoing Initiatives:

  • Create guide on usage of Partner Self Service Portal (PSS).
    • What’s available and where to find it
    • Wiki Guides built into PSS to cover:
      • Snapshot restoration,
      • Snapshot upgrades
      • Local install guide & performance tips
      • FAQ
  • Update SalesDemo AU/NZ to include Construction (Manufacturing already complete and Field Services nearing completion).
  • Continue working on Persona Scripts.
  • CRM Script/Functionality and Consensus has been added to our roadmap for next year.

Thanks once again to all respondents. We will be doing these surveys yearly to ensure we’re still on the right track.

Environments

As a reminder, with the MYOB Advanced Spring Release (2022.1) due for release in the coming months, we’ve decided to realign all our below projects to this release. We’re currently working through notes to plan what changes are required to Demo Environments, Demo Scripts, and lastly Consensus Videos.

The config for the Payroll AU snapshot rebuild has been completed. We’re just getting the monthly and weekly pay cycles up to date and finalising the new dashboard.

The Field Service Implementation including Workflows, Data & Dashboards and Demo Script are complete.

EXO Sides Panels Phase 2 – Suppliers is underway with screens to cover Open Purchase Orders, Linked Sales Orders, Bills, Payments, and a Supplier Dashboard.

CFO Persona Dashboards and Persona setup is complete. The Demo Script is being finalized

Consensus

Work on Phase 5 is well underway and we’re still on track for release early October. At this stage, we have 14 videos in development!

As a reminder Consensus is for all partners, and so far, 24 partners have signed up! The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insight into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Remember there’s a Consensus training course for you to do on the MYOB Academy via this link. This is useful for users who couldn’t attend their initial enablement session, new users, or even those who just want a refresher.

Partner Solution Consulting

We have streamlined the way we are allocating SCs to Partner Opportunities. From a partner point of view, you’ll need to send an email to EnterpriseSolutionConsultingTeamRequest@myob.com containing your Phoenix opportunity ID and completed qualification document. MYOB will then check your Certification alignment to the demo. If ok, a Solution Consultant will be allocated from discovery, to work in conjunction with your Solution Consultant throughout the process. This will assist in upskilling your Solution Consultants.

We are continuing with the Partner Health Check meetings to enable Partner Solution Consultants in all things MYOB Advanced. This includes:

  • Improving Partner Solution Consultants qualifications to fill gaps
  • Aligning Demo Environments to current available snapshots
    • Latest Features/Functionality
    • New Dashboards

If you’d like to join this program, please email your CSM or email Veenu directly at veenu.verma@myob.com.

As a reminder, monthly ISV Demos are being held to showcase what’s available in the MYOB Advanced Ecosystem. So far Phocas have presented for August, with TrailD to present this month. October’s ISV will be announced soon.

August

Environments

With the MYOB Advanced Spring Release (2022.1) due for release in the coming months, we’ve decided to realign all our below projects to this release.

The Payroll AU snapshot is in final stages of testing.

The Field Service Implementation including Workflows, Data & Dashboards are complete. We’re currently finalizing the Demo Script and testing. Those who are already signed up for Consensus can preview what this implementation looks like. See the below Consensus Section for further details.

The Manufacturing Demo Script is now available via the Partner Self Service Portal. This script covers the Opportunity to Order workflow. We have planned to build this script out to cover the additional workflows soon.

EXO Sides Panels Phase 1 – Customers is in the final stages of documentation. Phase 2 – Suppliers will follow.

CFO Persona Dashboards and Persona setup is complete. The Demo Script is being finalized.

Consensus

Phase 4 has been released! Thanks to the entire Solution Consulting team for their hard work to get this across the line.

The below videos have been included in this release:

Demo Title Included in Standard Demo
MYOB Advanced Business – Order Management Workflow AUS MYOB Advanced Business – Distribution – Introduction
MYOB Advanced Business – Wholesale Distribution Overview AUS MYOB Advanced Business – Distribution – Introduction
MYOB Advanced Business – Field Services – Field Operations AUS MYOB Advanced Business – Field Service – Introduction
MYOB Advanced Business – Field Services – Reporting AUS MYOB Advanced Business – Field Service – Introduction
MYOB Advanced Business – Field Services – Equipment & Contract Management AUS MYOB Advanced Business – Field Service – Introduction
MYOB Advanced Business – Field Services – Service and Repair Workflow AUS MYOB Advanced Business – Field Service – Introduction
MYOB Advanced Business – Field Services – Sell and Install AUS MYOB Advanced Business – Field Service – Introduction
MYOB Advanced Business – Franchise Connector AUS MYOB Advanced Business – Introduction
AUS MYOB Advanced Manufacturing – Estimating AUS MYOB Advanced Manufacturing – Introduction

As a reminder, we also released the below ISV Videos:

  • Bimser International
  • BundyPlus
  • CADTALK
  • Dataline
  • Edistech
  • Kynection
  • PencilPay
  • SPS Commerce
  • Velixo
  • Web Ninja
  • Webexpenses
  • Workbench

Phase 5 is scheduled for release early October.

As a reminder Consensus is for all partners, and so far, 19 partners. The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real–time insight into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Remember there’s a Consensus training course for you to do on the MYOB Academy via this link. This is useful for users who couldn’t attend their initial enablement session, new users, or even those who just want a refresher.

Partner Solution Consulting

The Partner Opportunity Request SC Allocation process is still being finalized. We’ll provide further details via the usual channels when ready.

We are continuing with the Partner Health Check meetings to enable Partner Solution Consultants in all things MYOB Advanced. This includes:

  • Improving Partner Solution Consultants qualifications to fill gaps
  • Aligning Demo Environments to current available snapshots
    • Latest Features/Functionality
    • New Dashboards

If you’d like to join this program, please email your CSM or email Veenu directly at veenu.verma@myob.com.

New Qualification Guides are now available via Frontify.

We’re also scheduling Monthly ISV Demos to be held to showcase what’s available in the MYOB Advanced Ecosystem. Phocas has presented for August. If you missed this, you can watch the recording here. Coming up in September is TrailD!

July

New Starter

Welcome Robin Hemerik to Solution Consulting Team. He’s joining Callum and Mharj in Environments and brings a wealth of Project Management, Marketing and IT skills to the team.

Environments

The Payroll AU snapshot rebuild is currently in progress. It’s following on from our rebuilt Payroll NZ snapshot and is also being built to better integrate with WFM. Alongside this release, we’ve almost finished building some new dashboards. Starting with a Payroll Personal View Dashboard. We’ve also updated the MYOB Workforce Management - Setting up a WFM Demo Company documents on Frontify to be broken down into an AU and an NZ version.

Field Services implementation is almost ready. Our setup is complete, we’re just finalizing Dashboards, Transactional Data, Demonstration script and Consensus Videos. We should have this ready for release in August.

When we released our 2021 R2 snapshots, we also quietly extended our Manufacturing setup. This setup revolves around Trailer manufacturing and includes the following workflows: Make to Order (MTO), Make to Stock (MTS), Configure to Order (CTO), Assemble to Order (ATO), and Estimate to Order (ETO). It also includes Material Requirements Planning and the newly released Visual Product Schedular. We’re still finalizing the Demo Script and will provide an update when available via the Partner Self Service Portal.

To make our EXO users feel more at home, we’ve started work on a new initiative to include some Side Panels in Advanced to mimic similar screens in EXO. Our first phase will focus on Customers and will include a Side Panel for Invoices & Payments, Sales Orders and Dashboard Analysis. Once complete, we’ll be diverting our attention to Suppliers and Inventory. Expect our Customer Side Panels to be ready in August.

CFO Persona is nearing completion. As a reminder, this includes a dedicated CFO User with customized quick menu, New Dashboard, and lastly a Demonstration Script. Aiming for an August release.

Consensus

We’ve released some additional out of Phase ISV videos:

  • Bimser International
  • BundyPlus
  • CADTALK
  • Dataline
  • Edistech
  • Kynection
  • PencilPay
  • SPS Commerce
  • Velixo
  • Web Ninja
  • Webexpenses
  • Workbench

Phase 4 is scheduled for release in early August.

As a reminder Consensus is for all partners, and so far, 17 partners have started using, with another 2 scheduled in for enablement. The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insight into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Remember there’s a Consensus training course for you to do on MYOB Academy via this link. This is useful for users who couldn’t attend their initial enablement session, new users, or even those who just want a refresher.

Partner Solution Consulting

The Partner Opportunity Request SC Allocation process has been changed to the below:

  • Email through to enterprisesolutionconsultingteamrequest@myob.com
  • Attach Information Gathering Guides (previously Qualification Guide) available in Frontify
  • Phoenix ID & Information Gathering Guides must be provided BEFORE MYOB Solution Consultant (SC) allocated
  • MYOB SC Engagement will come via Discovery Stage
  • Partner SC to shadow MYOB SC during Discovery and Demo phases

We are continuing with the Partner Health Check meetings to enable Partner Solution Consultants in all things MYOB Advanced. This includes:

  • Improving Partner Solution Consultants qualifications to fill gaps
  • Aligning Demo Environments to current available snapshots
  • Latest Features/Functionality
  • New Dashboards

If you’d like to join this program, please email your CSM or email Veenu directly at veenu.verma@myob.com.

June

Environments

The Demo Script for Multi Base Currency is now available to download from the Partner Self Service Portal alongside the snapshot.

Field Services features are currently being implemented in the Sales Demo snapshots. This revamp will include new demo data, demo script and accompanying Consensus videos. We’re expecting to have this ready early Q3.

The updated Payroll NZ Snapshot has also been released. This is based around a logistics company to better integrate with WFM. Payroll AU will be given the same rebuild. We’re also planning to include some new dashboards in the release, which will also be ported to the Payroll NZ snapshot.

We’ve started work on incorporating a CFO Persona in our Sales Demo Snapshots. This will include a newly created Dashboard, Workflow and Demo Script, with the aim of being released in Q3.

Our Demonstration Snapshots & Scripts Partner Survey has been emailed to all partners. If you did not receive the email, please check your spam folder, alternatively please use this link to complete the survey. The results will be used to help us identify areas we can improve to better meet your demonstration needs.

Consensus

Our Consensus Phase 3 videos have been released!

This includes the below new videos for Advanced Business and Workforce Management:

Title Included in Demo Board(s)
AUS MYOB Advanced – Construction – Security of Payments Act Compliance AUS MYOB Advanced Construction – Introduction
MYOB Advanced Business – Deferred Revenue AUS MYOB Advanced Business – Introduction
MYOB Advanced – Manufacturing – Visual Scheduling Board AUS MYOB Advanced Manufacturing – Introduction
MYOB Advanced – Manufacturing – Material Resource Planning AUS MYOB Advanced Manufacturing – Introduction
AUS MYOB Advanced Business – Project Accounting Integration AUS MYOB Advanced Business – Project Accounting – Introduction
MYOB Workforce Management – Timesheet to Payroll NZ MYOB Workforce Management – Introduction

ISV Videos

Title
NETSTOCK Overview
ezyCollect Overview
LynQ MES Overview
ProEst Overview

We’ve also refreshed some existing videos due to noted issues or new features:

Title Included in DemoBoard(s)
MYOB Advanced Business – Inventory AUS MYOB Advanced Business – Field Service Introduction
AUS MYOB Advanced Business – Distribution – Introduction
MYOB Advanced Business – Supply Chain AUS MYOB Advanced Business – Distribution – Introduction
AUS MYOB Advanced Business – Field Service Introduction
MYOB Advanced Business – Banking AUS MYOB Advanced Business – Introduction
MYOB Advanced Business – Overview AUS MYOB Advanced Business – Introduction
AUS MYOB Advanced Business – Field Service Introduction
AUS MYOB Advanced Business – Distribution – Introduction
AUS MYOB Advanced Manufacturing – Introduction
MYOB Advanced Business – Reporting Overview AUS MYOB Advanced Business – Introduction
AUS MYOB Advanced Business – Field Service Introduction
AUS MYOB Advanced Construction – Introduction
AUS MYOB Advanced Business – Distribution – Introduction
AUS MYOB Advanced Business – Project Accounting – Introduction
MYOB Advanced Manufacturing – Overview AUS MYOB Advanced Manufacturing – Introduction
NZ MYOB Advanced WFM – Onboarding NZ MYOB Workforce Management – Introduction
MYOB Workforce Management – Document Management NZ MYOB Workforce Management – Introduction
AUS MYOB Workforce Management – Introduction
MYOB Workforce Management – Employee Self Service NZ MYOB Workforce Management – Introduction
AUS MYOB Workforce Management – Introduction
MYOB Workforce Management – Overview NZ MYOB Workforce Management – Introduction
AUS MYOB Workforce Management – Introduction
MYOB Workforce Management – Smart Roster NZ MYOB Workforce Management – Introduction
AUS MYOB Workforce Management – Introduction
MYOB Workforce Management – Rostering & Mobile App NZ MYOB Workforce Management – Introduction
AUS MYOB Workforce Management – Introduction

Phase 4 is scheduled for release early August and is set to include 30 videos.

As a reminder Consensus is for all partners, and so far, 12 partners have started using it, with another 4 scheduled in for enablement assistance. The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insight into what is important for your customers

If you are interested in Consensus, please send an email to your CSM or direct to consensusteam@myob.com.

Remember there’s a Consensus training course for you to do on the MYOB Academy via this link. This is useful for users who couldn’t attend their initial enablement session, new users, or even those who just want a refresher.

Partner Solution Consulting

We are continuing with the Partner Health Check meetings to enable Partner Solution Consultants in all things MYOB Advanced. Also, partners who join this program can rest assured that their Environments are suitable for all their client Solution Consulting needs. If you’d like to join this program, please email your CSM or email Veenu directly at veenu.verma@myob.com.

We are also working on creating battlecards to help with ISV qualification. I.e., when an ISV is and is not suitable for a prospect’s requirements. We’re planning for the first phase of this to be released in Q4.

May

Environments

Updated snapshots and demonstration scripts will be released this week, which includes features from Advanced 2021 R2. These will be available to download from the Partner Self Service Portal (PSS) and are based on build 2021.208.102.8335.

The biggest add-on to this is a separate snapshot for Multi-Currency called SalesDemo ANZ MC. Please see additional documentation on PSS regarding this new snapshot and all changes made to the existing demo snapshots and scripts.

In the coming weeks, we’ll be sending out a survey which covers how you use Demo Snapshots and Scripts we provide. This should only take 5 minutes to complete, and results will be used to identify gaps and help prioritize our roadmap.

The Payroll NZ Snapshot is also getting a complete revamp. We’re in the final stages of testing and documentation now, so please keep an eye out on the Community Forum for when this is released.

We will no longer be supporting the Procore integration within our snapshots as Procore themselves will be providing all future demos and sales material in the same way other ISV’s do.

Consensus

MYOB Consensus is now available for all partners and so far, 11 partners have started using Consensus. The feedback is that Consensus is delivering the results expected and facilitating management of the sales cycle via:

  • Faster qualification
  • Providing sponsors DemoBoards that they can share internally
  • Supplementing Solution Consulting resource by not having to have a physical resource deliver the initial demonstrations
  • Real-time insight into what is important for your customers

If you are interested in Consensus, please send an email to consensusteam@myob.com

We are also including ISV videos on Consensus which will be available for all Partners who have signed up for Consensus.

We’ve also created an additional training course for you to do on the MYOB Academy via this link.

This training covers:

  • Why we use automated demonstrations?
  • What is a Consensus Demo?
  • Consensus Demo anatomy
  • Consensus Outlook add-in and Screencast-O-Matic function
  • What will the customer experience?
  • Consensus notifications and analytics
  • DemoBoards you will receive
  • Consensus tips and tricks

This is useful for users who couldn’t attend their initial enablement session, new users, or even those who just want a refresher.

New DemoBoards

Our next phase of DemoBoards is set for release on June 1, however we’ve published some ISV specific DemoBoards ahead of time:

DemoBoard Title Company Website MYOB App Store
ezyCollect Overview ezycollect.com.au Link
ProEst Overview proest.com Link
NETSTOCK Overview netstock.com Link
LYNQ MES Overview lynqmes.com Link

Updated DemoBoards

MYOB Advanced Construction – Introduction:

We’ve removed the Procore video from the DemoBoard as it contained details relating to the outdated connector.

Partner Solution Consulting

We have reached out to Partners to enable their SCs and have regular check-ins.

With this process we will be working very closely with the Partners and the Partner SCs to enable them and bridge any gaps in the form of providing materials, Demos and Environments. This also includes an introduction to our ISV’s.

The ISVs assist us to better position MYOB Advanced in the market by filling in product gaps or enhancing existing functionality. This introduction will provide details on how to get in touch with the ISVs, understand their products and how they integrate with MYOB Advanced.

If any partners are interested to join this program, please contact your Channel Sales Manager or send an email to Veenu.Verma@myob.com.

April

Environments

The Environments team are still hard at work getting the snapshots updated to include as many MYOB Advanced 2021 R2 Features as possible. As part of this release, we’ll also be including updated Construction data. Coming early May.

Procore Integration Demonstrations will now be provided direct from Procore. Therefore, no snapshots or demo scripts will be provided from the Environments Team.

Payroll NZ snapshot refresh still in progress. More details to come next month.

Consensus

After a monster effort from all in the Solution Consulting team, Consensus Phase 2 videos have been uploaded.

Phase 3 is due to drop June 1. So, watch this space!

Partner Solution Consulting

Consensus has been introduced to the Partners. Partners can now email their respective CSM to register their interests to purchase the license. 

We are in the process of reaching out to the Partners and their Solution Consultants to discuss the Sales Process, Environments, and Materials available.

March

SC Environments

With MYOB Advanced 2021 R2 almost upon us, no additional snapshot versions will be released so the Environments team can focus on getting as many features implemented as possible. The updated snapshots will be released in Q2 on the Partner Self Service Portal.

The new Procore Connector is currently being evaluated by the team. We'll be providing further details on this next month.

The team are looking to refresh the existing Demonstration Dashboards. Initially focusing on Payroll and Distribution. Scoping is currently underway.

The Payroll NZ snapshot is getting a complete rebuild. Instructions on how to create your WFM NZ demo environment will be provided.

Continuing from last month’s hiring news, Joe Collins has been promoted to Solution Consultant. Callum Hyland has been promoted to Solution Consulting Environments Team Leader.

February

General

The Enterprise SC Industry team is restructuring and will hire a Team Leader for Advanced Payroll and Advanced Workforce Management, Team Leader for Environments, and a dedicated Partner SC. This will result in more resource allocated to delivering Partner Solution Consulting tools and resource. Further announcements will be provided in the March ITK Webinar and Newsletter.

Consensus

Consensus – An Automated Demonstration Experience Solution - will go live at MYOB on 21 February. Your CSM will discuss with you what is delivered with a Consensus MYOB partner license - which is access to all the MYOB Consensus DemoBoard content to send to your customers. We anticipate going live with Consensus for Partners in April 2022.

Opportunity Plan (ex Qualification/Discovery Guide)

A consolidated updated version of the Qualification/Discovery Guide - now called the Opportunity Plan - has been uploaded to Frontify.

SC Environments

We have rebranded the Demonstration Lead team to Solution Consulting Environments and hired two new internal MYOB personnel! Welcome Callum Hyland and Nahesh Brooks, they’ll be heading up updates to MYOB Internal and the Partner Channel Network.

2021
December

Demonstration Databases

We have updated our MYOB Advanced Demonstration Database snapshots for 2021.1.3. In addition, we’ve also updated our 2021.1.2 editions with the same October 2021 to December 2021 data and transactions.

These can be found on the Partner Self Service portal – https://partner-self-service-portal.myobadvanced.com

  • 2021.115.300.6396:
  • SalesDemo AU: Finance/Sales/Wholesale Distribution/Franchise Connector/Manufacturing
  • SalesDemo NZ: Finance/Sales/Wholesale Distribution/Franchise Connector/Manufacturing
  • MYOB Advanced Construction – AU
  • MYOB Payroll – AU
  • MYOB Payroll – NZ
  • MYOB WFM – AU (Built from Payroll AU)

If you’re currently on 2021.113.202.5205, a refresh of data above has also been provided in this version as well.

Velixo has also been published in the SalesDemo AU and NZ snapshots. Velixo-based Generic Inquiries have been installed to be used for enablement and solution presentations moving forward. Product will have more on this in the 2022 in relation to training/enablement and selling Velixo-based reporting.

Workforce Management Demo – Setting Up a Demo Company Guide has been updated to its December 2021 release and is now available on the PRC – Frontify (https://prc-myob.frontify.com).

Please make sure you’re aware of the new changes with implementing the WFM API keys for completing the WFM Company <> MYOB Advanced site integration on Page 9 as this new process will be in effect in 2022.

November

MYOB Advanced Solution Architecture Slide Templates have been published in Frontify. The slide templates are provided to support the presentation of MYOB Advanced Business, Advanced Payroll and Advanced Workforce Management solutions to customers.

Demonstration Databases Update:

New WFM Snapshot has been uploaded to the Partner Self Service portal. The previous connected apps have been removed to alleviate confusion with integration to new WFM companies and users have correct licensing now.

MYOB SMS Functionality - if you would like this enabled, please request via an email to our Operations Team at accountsanz@myobadvanced.com and they will add the bundle to your instance's license. The bundle is set at a hard cap of 50 SMS messages per month.

2021.1.3 Demonstration Database Snapshots will be available from 30th November 2021

These updates can also be found on the MYOB Community Forum. If you have any questions, please feel free to email Joe Collins (joe.collins@myob.com)

October

MYOB Advanced Workforce Management – Upgraded Partner-level access now available

Partner-level access is now available for MYOB Advanced Workforce Management. This upgraded access will enable extra access benefits including:

  • Integrations
  • Smart Roster Settings
  • Templates
  • Populate Demo Data
  • Notifications on Dashboard 

To obtain upgraded access, please send an email to Operations on accountsanz@myob.com to upgrade from Admin to Partner in MYOB Advanced Workforce Management.

September

Demonstration Databases

We have a new look at Partner Self Service for Demo DB edition tiles. Both snapshots and demonstration scripts are now held here alongside the new PRC:

We have updated our edition snapshots for our Demonstration Databases for Release 2021 R1, held above. We now have the following editions available for Version 2021.113.202.5205

  • Finance/Sales/Wholesale Distribution/Franchise Connector - AU
  • MYOB Advanced Manufacturing – AU
  • MYOB Advanced Construction – AU
  • MYOB Advanced Payroll – AU & NZ
  • Advanced Workforce Management – AU 

Partners may schedule upgrades via Platforms and download/restore these snapshots to their current MYOB Advanced Instances.

We also have new and updated Demonstration Scripts available for Release 2021 R1

  • MYOB Advanced Manufacturing – AU
  • MYOB Advanced Construction – AU
  • MYOB Advanced Payroll – AU & NZ
  • Advanced Workforce Management – AU 

The latest Workforce Management Updates are as follows, with documentation and media hosted on the Frontify MYOB Partner Resource Centre:

  • Partner WFM Setup & Configuration Guide
  • Partner WFM Setup & Configuration Walk-through Video
  • Daily Q&A for Partner Demo Sites and Product Knowledge
  • PRC (Frontify) documents updated
  • New Customisation published for any versions below 2021.1.2 

The below is currently being worked on:

  • MYOB Advanced General Overview
  • Finance Overview
  • Construction
  • Manufacturing
  • Payroll
  • Workforce Management

Upgrades to all Demonstration Snapshots to 2021.1.2 will occur Mid-September with all snapshots to be uploaded to the Frontify PRC for partner access.

If you require license updates for Manufacturing, Construction, Payroll, Workforce Management integration - or upgrade assistance - please send an email with your detailed request to accountsanz@myob.com.

August

The latest Workforce Management Updates are as follows with documentation and media hosted on the Frontify MYOB Partner Resource Centre:

  • Partner WFM Setup & Configuration Guide
  • Partner WFM Setup & Configuration Walk-through Video
  • Daily Q&A for Partner Demo Sites and Product Knowledge
  • PRC (Frontify) documents updated
  • New Customisation published for any versions below 2021.1.2

The below is currently being worked on:

  • MYOB Advanced General Overview
  • Finance Overview
  • Construction
  • Manufacturing
  • Payroll
  • Workforce Management

Upgrades to all Demonstration Snapshots to 2021.1.2 will occur Mid-September with all snapshots to be uploaded to the PRC (Frontify) for partner access.

If you require license updates for Manufacturing, Construction, Payroll, Workforce Management integration - or upgrade assistance - please send an email with your detailed request to accountsanz@myob.com.