Sales & Customer
MYOB Acumatica Spring Release Hub 2025
Enhancements to maintain compliance and accuracy

Feature summary
- Includes extended address settings to comply with ISO 20022 address format standards.
- Ensures capability with international systems, enhances data exchange and streamlines international transactions where relevant.
Enhancement
System Enhancements for Calculating Case Commitments
Refines activity tracking related to customer interaction processes.
Feature summary
- Enhances email activity types to exclude system emails from case commitment calculations, ensuring accurate tracking of response times and commitment fulfilment statistics.
- Improved accuracy in SLA measurement, better visibility into team support performance and more reliable customer service metrics.
